· We provide 5days money back guarantee gives you time to make sure your purchase is perfect.
If you need to return it for any reason, we'll happily provide you with an exchange or full refund.
But damage after use or artificially damaged is not acceptable.
·The recipient or purchaser will be responsible for all return shipping and insurance fees.

Q:Do you accept OEM service ?
A: OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.

Q: Is there any guaranty on bulk order ?
A: If you think the bulk order quality is different from samples, please provide the certificate from independent third-party testing agency. If it`s true, we will refund you payment or replacement .

Q: What`s your MOQ?
A: We have MOQ from 1 pcs -200pcs according to different product.
1mm-2.5mm MOQ 1carat, 3mm-15mm MOQ 1 pieces

Q: How about the shipping time ?
A: For stock gemstone, ship within 2 days, some can be shipped the day; customized and irregular gemstone, production time 15-20 days .

Packaging

Selling Units:    Single item
Single package size:      10X10X10 cm
Single gross weight:       0.5 KG
Package Type:         PP bag & gift box & bubble bag & carton box