Q1:WHY CHOOSE US ? A1:Gemstone are carefully polished to makegems lustre,all products with high quality.A2:From choosing raw material, modelingeach process has strict quality control.A3:Before shipping, check the cut,size,color,quality,quantity to sure exactproduct you ordered.A4:Send tracking number toyou by email in time. Q2:YOUR PRODUCTS ARE MAINLY PRODUCED? A:Yes, we are factory. And our companyalready devoted in jewelry design andproducing over 7 years.We mainly producethe various shapes and colors moissanite, CVD/HPHT diamond , cubic zirconia etc. all kinds of high quality gemstones. In addition to these, we can also give you various styles of jewelry,just like earing,pendent and so on. Q3:WHO CAN ASSIST ME TO DO THE ORDER? A:Our company have professional sales managerwho have a good command of many languages,with their help , you will have an excellent shipping experience. Q4:How can I get some sample? A:We honored to offer you sample , Sample in stock can be sent for free. Q5:CAN YOU ACCEPT CUSTOMIZED JEWELRY?WHAT ABOUT ODM? A:Yes,we can offer OEM and ODM, we product jewelryaccording to your requirements, also can add yourbrand or logo on jewelry.Our companyhave a professional development team. Q6:HOW LONG IS YOUR ORDER DELIVERED?WHAT KIND OF DELIVERY METHOD IS AVAILABLE? A:For the product which in stock , we will shipwithin 3 days after the payment. Ship by DHL/TNT/UPS/ FEDEX/EMSThe customers will receive goods in about 3-7 days.Focustomized jewelry, will take about 5-15 days Q7:CAN YOU OFFER THE TEST REPORTOF YOUR PRODUCT? A:Sure, we can offer a professional producttest report(GRA/GIA/IGI ect.） Q8: WHAT IS YOUR PAYMENT METHOD? A:We accept Credit Card,T/T, Western Union, PayPalCash and Alipay Q9: WILL MOISSANITE FADE OR CHANGECOLOR OVER TIME? A: No. There are no likely situations inwhich the color of moissanite will be permanentlychanged. Moissanite does undergo a temporarycolor change when exposed to extreme heat.
