· We provide 10 days money back guarantee gives you time to make sure your purchase is perfect.
If you need to return it for any reason, we'll happily provide you with an exchange or full refund.
But damage after use or artificially damaged is not acceptable.
·The recipient or purchaser will be responsible for all return shipping and insurance fees.

Brief Introduction of US

Xing Yue Gems Co., Ltd. was established in 1995. We are a manufacturer and wholesaler for synthetic gemstone such as Cubic Zirconia, Spinel, Corundum, Moissanite, Glass stone, ect.. Besides, we have good cooperation with many qualified manufacturers and institutes, so we could supply almost all of the synthetic gemstone and rough materia for clients utmost satisfaction.

Our products are well sold both in domestic market and overseas, including in Europe, South America, South Asia and other countries and regions. With stable quality performance and most competitive prices, we get good reputations from our clients worldwide. We have been working hard for BETTER and BETTER products, prices and services.

We hope to have the opportunity to cooperation with new customers and establish long-term win-win relationship.

Q: What gives moissanite its fire?
A: A gemstone's fire is determined by a gemological property called dispersion. Moissanite's dispersion is 0.104, which exceeds that of any gemstone, including diamond, ruby, sapphire and emerald.

Q: Will moissanite fade or change color over time?
A: No. There are no likely situations in which the color of moissanite will be permanently changed. Moissanite does undergo a temporary color change when exposed to extreme heat from a jeweler's torch during jewelry repair, but with proper bench techniques there will be no lasting damage, and the stone will return to its normal color once it cools.

Q: Is moissanite resistant to scratching?
A: Yes. Moissanite is durable, tough and extremely resistant to scratching and abrasion. With a hardness of 9.25, moissanite is harder than all other gemstones except diamond.

Q: How should I care for my moissanite jewelry?
A: As with any fine jewelry item, an ultrasonic cleaner can be used. However, it is best to be gentle with your valuable treasures. You can also clean your moissanite jewelry using a commercial (non-acid based) jewelry cleaner or with mild soap and water using a soft toothbrush.

Q:Do you accept OEM service ?
A: OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.

Q: Is there any guaranty on bulk order ?
A: If you think the bulk order quality is different from samples, please provide the certificate from independent third-party testing agency. If it`s true, we will refund you payment or replacement .

Q: What`s your MOQ?
A: We have MOQ from 1 pcs -200pcs according to different product.
1mm-2.5mm MOQ 1carat, 3mm-15mm MOQ 1 pieces

Q: How about the shipping time ?
A: For stock gemstone, ship within 2 days, some can be shipped the day; customized and irregular gemstone, production time 15-20 days .

Packaging

Selling Units:    Single item
Single package size:      10X10X10 cm
Single gross weight:       0.5 KG
Package Type:         PP bag & gift box & bubble bag & carton box